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FAQ |
The most frequently asked questions are as follows.
What's the limitation in trial version of Cucusoft DVD Ripper?
The limitation in the trial version is that you can only copy 10-minutes of a movie. Otherwise, the functionality is exactly the same in the trial version and full version.
Does Cucusoft DVD Ripper support CSS encryption technology ?
CSS is an encryption/encoding method which is designed to protect DVD's from being copied. Cucusoft DVD Ripper can rip protected movies.
Which is the best output format ?
The DVD copied and compressed by DivX is of high quality and only takes up 1/10 original DVD space. To output DivX format, you need to install the DivX Codec in advance.
How to choose codec when ripping to AVI (DivX) ?
Click the Settings button and choose the tab Output Setting. You can choose the video codec and audio codec from the drop-down list.
I want to get an output file without it being split. How ?
In main interface, select the volume size dropdown list, and then choose infinite from the drop-down list.
What's the difference between .IFO and .VOB files ?
The .IFO (and backup .BUP) files contain menus and other information about the video and audio. It can be treated as the index of the media content. The .VOB files (for DVD-Video) and .AOB files (for DVD-Audio) are MPEG-2 program streams with additional packets containing navigation and search information.
How can I make the DVD ripping result fit on a CD-R ?
In main interface, select the volume size dropdown list, and then choose 74min Data from the drop-down list.
How do I use Cucusoft DVD Ripper to rip the entire movie?
You can select the movie clips you want to rip.Then click the convert button.
My DVD drive cannot play DVD's after installing Cucusoft DVD Ripper. What's wrong ?
Cucusoft DVD Ripper automatically installs the latest version of the ASPI driver during installation. If your software DVD player doesn't support the latest version of ASPI, it won't work. You don't have to uninstall Cucusoft DVD Ripper, just reinstall your DVD player software to restore ASPI
I have not had any problems with the process of copying DVD to AVI, but I have found that when I play these files back that the video is not in sync with the audio. I did a complete movie and it was fine, but when I did only a couple of chapters it had this problem
There are two solutions
Can I purchase the software in a local store near where I live?
Cucusoft DVD Ripper is not currently sold through retail distributors. We are using the try before you buy method of distribution at present which allows users to install the software and ensure it's what they're looking for before having to spend any money whatsoever. The software can be purchased from anywhere in the world, though, directly from the Cucusoft DVD Ripper web site or via postal mail, fax, PayPal, or wire transfer.
Is there any limit about the DVD format
No. There is no restriction to the DVD format. But Cucusoft DVD Ripper is for personal backups only. If you don't own the DVD's that you are backing up, it is illegal to copy them, and we are not liable for any consequences due to the use of our product for such purposes.
When Cucusoft DVD Ripper is purchased, all updates for the major version ordered can be downloaded and used free of charge. The only time an additional fee is required is when a major upgrade is released. If you decide that you'd like to upgrade to the new major version, it is therefore subject to upgrade pricing. Of course, if you'd prefer not to upgrade, you may still continue to use the version purchased at no additional cost.
30-day money-back guarantee.
UNCONDITIONAL. We guarantee you will be absolutely thrilled with the results
and quality of Cucusoft DVD Ripper or you can return the program
for a 100% refund anytime in the first 30 days!
If for some reason, you ordered Cucusoft DVD Ripper, but did not receive the
unlock information, e-mail support@dvdsmartripper.com
with the date of your order, the name supplied with your order or foward your
order mail to us. We will look for your order and send the registration details
to you promptly.
With the current version of Cucusoft DVD Ripper, the Reg Name & Code does not change if you format your computer or your system crashes. Therefore, your unlock code is still valid, and you should not need new registration information,You only backup your regname & reg code..
Windows 95 (with Service Pack 1), Windows 98, Windows ME, Windows 2000,Windows NT, or Windows XP.
Minimum:
Intel Pentium class 200 MHz processor or better; 128 MB RAM; 10 MB Hard Drive space; Sound Blaster-compatible sound card and speakers/headphones; SVGA or higher color video display card (minimum resolution 800x600); Internet connection for ordering, and support.
Recommended:
Intel Pentium II class 300 MHz MMX or better; 128 MB RAM or more; 50 MB Hard Drive space; Sound Blaster-compatible sound card and speakers/headphones; 16-bit color video card; Internet connection for ordering, and support.
To uninstall Cucusoft DVD Ripper, click Start from the Windows Taskbar, go into Settings/Control Panels/Add/Remove Programs and select Cucusoft DVD Ripper from the Install/Uninstall tab